A little help

Let's find the
missing piece.

Questions, bugs, privacy, or a safety concern? Send a private request to the developer without creating an account.

Send a private request What to include

Private support gives you a code to save so you can read a reply or delete your request. Keep this code private. Never send passwords, tokens, private messages, personal information or someone else’s data.

What helps with a bug report?

Include your iPhone model, iOS version, app version, puzzle name and the steps that led to the issue. Describe what you expected and what happened. A screenshot can help, after you remove any personal information.

How do I make a piece?

Drag through neighboring squares, then lift your finger. Start on empty glass for a new piece. Taps do not complete a shape or fix a move. Each piece must follow the rule card. Use Draw to make a connected piece. The optional Split tool follows grid lines to separate an existing piece.

Can I try a different solution?

Yes. Use Undo, Redo or Restart to explore. Colors are cosmetic, and every valid solution is accepted. Earned island progress stays earned when you replay a puzzle.

Where is my progress?

The campaign saves on your device. If a save error appears, keep the app open and use Retry. Don’t delete the app to troubleshoot: that removes local data. In the currently released version, progress stays on this device. Optional iCloud sync is planned for version 1.8, subject to App Store approval; unfinished boards will stay on their original device.

How do I remove my data?

In the app’s Settings, use Delete all local game data to remove campaign progress, Workshop records and preferences. Reset island progress only removes the campaign. Community → Profile → Delete community profile removes the server profile and submissions. Delete support requests separately using their private codes. Exported files and existing device backups are managed separately. Read the privacy policy for details.

Community safety and unwanted puzzle files

Use Report on a community mosaic to send a private concern to moderation. Block creator hides their online mosaics and known downloaded copies; unblock them from Community → Blocked creators. New submissions stay pending until reviewed. For an appeal or rights concern, use private support. Remove an imported puzzle from your Workshop. You can also block that specific puzzle file from being imported again. This is not a block on a person. Use private support to describe a problem with an imported file; avoid sending personal or harmful content.

Security vulnerabilities

Please use private support for a security defect. Do not publish exploit details or sensitive information publicly. Describe the security concern and the steps needed to understand it, without sending access secrets or passwords.

About this project

Isle of Glass is maintained by Ali Haroon. It is available free for iPhone on the App Store, with no subscriptions or paid hints. The upcoming version 1.3 adds bottom banner ads; see our advertising privacy details. iOS 17 or later is required. Availability varies by country.

Version 1.8 testing

When available in your installed build, Daily glass rotates through 45 boards audited for a unique solution. Campaign solves still count toward your streak. Settings includes optional chosen-time reminders, progress and gameplay-setting sync, and one-time Remove Ads with Restore purchases. Measurement stays off unless you enable it.

Before changing devices, keep a device backup. Optional iCloud sync merges earned progress; unfinished boards and Workshop files stay on the original device. For a missing purchase, use the same Apple Account and Settings → Restore purchases.